We may collect the following “Personal Information” from you: your name, email address, physical address, location, telephone number, IP address, purchase history that you provide to us when using the Site or communicating with us. Please note that we do not collect credit card information. We collect your Personal Information in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, fill out a form, respond to a survey, or in connection with other activities, services, features or resources we make available on our Site. We will collect your Personal Information only if you voluntarily submit such information to us. You can always refuse to supply Personal Information, but please note that it may prevent you from engaging in certain Site related activities.
We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.
How We Use Collected Information
We collect and use your Personal Information for the purpose of conducting our business and pursuing our legitimate interests, including for the following purposes:
To run and operate our Site: We may use your Personal information to display content on the Site correctly.
To process transactions: We use your Personal Information to deliver products or services you have purchased.
To improve customer service: Personal Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use your Personal Information in the aggregate to understand how Site users as a group use the services and resources provided on our Site.
To improve our Site: We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature: To send you information you agreed to receive about topics we think will be of interest to you.
To send periodic emails: We may send you information and updates pertaining to your order and respond to your inquiries, questions or other requests. We will only send you emails about products or promotions that may be of interest to you if you opt in to our mailing list.
How we Protect your Personal Information
We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Site.
Sharing Your Personal Information
B&G is a member of the Pelsis Group (“Pelsis”), a global manufacturer of pest control products. We may share your Personal Information with others, such as our parent company (Pelsis), our affiliates, government entities and regulatory bodies, those with whom you have requested us to share information, contractors and service providers, including authorized installers to assist you with the installation of our products, and other third parties we use to support our business, including, for example, companies that provide us with technical support and assistance concerning this website, financial institutions who process payment for orders placed by you, our suppliers, and other third parties who facilitate delivery of the products you have purchased. We require third parties who perform services for us to agree to treat your Personal Information confidentially and securely and only for the purpose of performing services on our behalf. We may also share your Personal Information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of B&G Equipment Company, Inc.’s assets. We do not sell, trade, or lease your Personal Information to third parties.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us using the contact information below.
Retention of Personal Information
External Links and 3rd Party Websites
“DO NOT TRACK” Disclosure
This Site is not intended for children under the age of 16. If you are under the age of 16, do not use this Site. If we learn that we have collected or received Personal Information from a child under the age of 16 without verification of parental consent, we will delete that information. If you believe we might have information from or about a child under the age of 16, please contact us as described below.
International Data Transfers
B&G is located in Georgia and this Site is hosted in the United States. If you are using the Site from outside the United States, please be aware that any Personal Information you share with us will be stored and processed in the United States where we locate and operate our servers and databases. By voluntarily sharing your Personal Information with us, you understand that your Personal Information will be stored and processed in the United States.
Our parent company, Pelsis Ltd. is located in the United Kingdom (UK). Please be aware that we may transfer your personal data to and store it in the UK. We are committed to ensuring the privacy and safety of your personal data and, when your data is transferred, we will make sure that suitable safeguards are in place and that your personal data is protected at a level that meets the relevant standards set by the General Data Protection Regulation of the European Union (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), or other data privacy laws or regulations applicable to your personal data.
Individuals in the European Economic Area (“EEA”), the UK, and Switzerland have certain data subject rights that may be subject to limitations and restrictions. These rights include the right to: (i) request access to and rectification or erasure of their Personal Information; (ii) obtain restriction of processing or object to processing of their Personal Information; and (iii) ask for a copy of their personal information to be provided to them or a third party in a machine-readable format. If you wish to exercise one of the above-mentioned rights, please send us your request to the contact details set out below. Individuals in the EEA, UK, and Switzerland also have the right to lodge a complaint about the processing of their Personal Information with their local data protection authority.
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, you may contact us as described below.
B&G Equipment Company, Inc.
135 Region South Drive
Jackson, GA 30233
Last updated: 09-27-2022